Terms and Conditions

General Terms and Conditions of Sales and Delivery
of Evonik Röhm Chemical (Shanghai)  Co., Ltd., No. 55 Chundong Road, Shanghai 201108, PRC.

IMPORTANT: General Conditions of Sale and Delivery

1. Introduction

We supply goods and provide services exclusively on the basis of these General Terms and Conditions in the version valid at the time the order is placed. Conflicting conditions imposed by the customer apply only if approved by us in each individual case, explicitly and in writing. 

2. Conclusion of contract

Our offers on the Web at www.plexiglas-shop.cn represent a non-binding invitation to customers in the countries stated in the country selection to order goods from us. Once you submit your order over the Internet, however, it becomes binding. Immediately after submitting your order, you will receive an electronic (e-mail) order confirmation from us. A binding purchase contract is only concluded by our shipment confirmation or when we ship the goods.

3. Shipment and Delivery

Shipment is possible only in mainland China region. If your delivery address is outside of mainland China region, please use relevant country link in our Website to submit your order. Generally, our delivery time is about 2-7 working days after receiving the payment, company documents and etc. This deadline is non-binding unless explicitly agreed otherwise. 

4. Samples and Product Specification

The samples serve to give a general impression of the color in question, but do not represent a color standard guarantee. This is because the color of the grades may vary slightly from batch to batch. This is also valid for the product pictures that can be found in the online shop.

The goods delivered shall conform the relevant general specification in the respect of the given products, e.g. ISO7823-1, ISO7823-2.

5. Prices

The prices (including tax), transportation expense and other charges are published in our Web: www.plexiglas-shop.cn, which are valid only for customers and delivery addresses within mainland China. The price and information will be updated by us at our Web site (www.plexiglas-shop.cn) from time to time, which are just for reference and not binding, the price and information indicated in each order confirmation sent to your in accordance with Section 2 shall have binding effect.

6. Right to cancel and cancellation policy

Only before you make your payment, you are entitled to cancel your order by send your your cancellation request on time to the following address: Evonik Röhm Chemical (Shanghai)  Co., Ltd., Plexiglas Online Shop (No. 55 Chundong Road, Shanghai 201108, PRC); or e-mail to vivian.zhang@evonik.com. 

7. Payment 

Payment must be made to our account immediately and in full upon receipt of the order confirmation; otherwise the goods will not be prepared for shipping.

8. Rescission

If payment for the goods ordered is not made within two weeks after the order confirmation was sent, we are entitled to withdraw from the contract and cancel your order. 

9. Reservation of proprietary rights

The goods ordered remain our property until full and final payment is received. No pledging, assignment as collateral, processing, assembly, or other utilization of the goods without our explicit consent is permitted before transfer of ownership. 

10. Receipt, Inspection, Return and Replacement

Upon the shipment, we guarantee the packing of the goods is in good condition. For your interest, please make inspection upon receipt of the goods, esp. the packing condition and check the attached documents and invoice. Please sign off the receipt if you find all above matters are in order. If you find the damages in the transit, you’re entitled to ask the carrier to take back goods and send you the replacement.

If you find any defects, e.g. visible damage or scratch, within 3 days upon receipt of the goods, you shall inform us in writing or by email and submit supporting evidence immediately. We will check your complaint at first. If we agree to do replacement, you shall send back the concerned goods together with the invoice to the address designated by us at your own cost. We will send you the replacement as soon as possible at our own cost If no complaint is received during above period, the goods shall be deemed in compliance with the requirements.

11. Claim

Provided that this is not restricted by the regulations below, please make your claims against us as regards faulty goods in accordance with the statutory regulations and deadlines: 

Damage caused by abuse or by use in violation of the contract on part of the customer in setting up, processing, storing, or using the goods does not constitute grounds for claims against us. Abuse or use in violation of the contract is determined in particular also by the relevant information and instructions supplied by us. 

12. Liability

Unless provided otherwise by applicable laws and regulations, , our liability is limited to the net invoice amount of the delivery or service for which damages are being claimed. 

Please take particular note of our product and supply information and our notes on processing and maintenance of our goods. 

This information and all further technical advice is based on our best present knowledge and experience. However, it implies no liability or other legal responsibility on our part, including with regard to existing third party intellectual property rights, especially patent rights. In particular, no warranty, whether express or implied, or guarantee of product properties in the legal sense is intended or implied. We reserve the right to make any changes according to technological progress or further developments. The customer is not released from the obligation to conduct careful inspection and testing of incoming goods. Performance of the product described herein should be verified by testing, which should be carried out only by qualified experts in the sole responsibility of a customer. Reference to trade names used by other companies is neither a recommendation, nor does it imply that similar products could not be used. 

13. Privacy protection

We draw your attention to the fact that information recorded by us in the initiation and conclusion of the contract is collected, processed, and used by us in compliance with relevant laws and regulations.

14. Governing Law and Dispute Resolution

This general terms and conditions shall be governed and construed by PRC laws. All disputes arising from or in connection with this general terms and conditions shall be solved at first through friendly consultation. If it can not be solved, either party may submit this dispute to the competent court at the domicile of the principle business premise of us. 

15. Others

In the course of entering or performing a contract, you confirm that you’re aware of and agree to observe the other rules published by our Web from to time, including but not limited to: Disclaimer, Privacy Statement, Copy Right Statement, Product and Delivery Information, etc.